Effective Date: October 1, 2022
Information We Collect and How We Collect It
We collect information in two ways: information you provide to us and information we automatically collect when you access the Sites. We may combine this information together.
Information You Provide to Us. When you engage with the Sites, such as by applying for financial assistance, subscribing to our newsletters or podcasts, making donations through the Sites, or contacting us through the Sites, you may provide us with certain information about yourself. This information may include personal information (name, email address, address, telephone number, date of birth, Social Security number), financial information (household income, number of dependents), and health care information (diagnosis, medications, health insurance information).
Information We Automatically Collect. As you navigate through and interact with the Sites, we may use automatic data collection technologies, such as cookies, web beacons, clear gifs, and other similar technologies, to collect certain information about your device and browsing. This information may include, for example, IP address, operating system and browser type, device identifiers, and how you interact with the Sites.
We use this automatically collected information to operate the Sites and our business, such as to recognize you when you return to the Sites, customize the Sites for your use, analyze how you and others use the Sites, measure the numbers of people that visit the Sites, and for other analytics purposes.
We may combine the information that you collect automatically with the personal information that we collect, as well as information we receive from third parties.
How We Use Your Information
We use information that we collect about you, or you provide to us, for a variety of lawful purposes, such as those described below:
- To present the Sites and its contents to you.
- To provide our services, including to determine your eligibility for, and provide you with, financial assistance through our grant program.
- To provide you with information about your account on the Sites or the services you receive from us.
- To improve customer service, personalize the user experience, and improve the Sites.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
- To communicate with you, such as to notify you about changes to the Sites or any products or services we offer or provide through the Sites.
- To allow you to participate in interactive features on the Sites.
- To authenticate users.
- To fulfill any other purpose for which you provide it.
- For any other purpose at your direction or with your consent.
How We May Share or Disclose Your Information
We may disclose aggregate information about our users, and information that does not identify any individual, without restriction.
We may disclose information that we collect about you, or you provide to us, for a variety of lawful purposes, including:
- To pharmacies, health care providers, insurance companies, and third party payors in connection with our provision of financial assistance and related services, such as to process payments for prescription medications.
- To third party service providers, such as contractors, auditors, consultants, or others hired by us to help us in operating our business and/or the Sites or administer activities on our behalf and who are bound by contractual obligations to keep such information confidential.
- To our subsidiaries and affiliates.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our clients or users of the Sites is among the assets transferred.
- To comply with any court order, law or legal process, including to respond to any government or regulatory request.
- To protect and defend the rights, property, or safety of us, our clients, or others.
- To fulfill the purpose for which you provide it, such as communicating with you via email or other means.
- For any other purpose disclosed by us with your consent.
Third Party Websites
Accessing, Changing or Correcting Your Information
If you created an account on the Sites, you can review and change your personal information by logging into the Sites and visiting your account profile page. You can modify, add, or delete your personal account information by signing into your account and editing your personal account profile. The accuracy of your account information is your responsibility.
You can close your account at any time by contacting us at firstname.lastname@example.org or (877) 968-7233. We wait 90 days before removing your account information from the Site in order to help avoid accidental or malicious removal of your information. The same mechanism can also be used to reopen an account that has been closed.
You may also contact us through one of the methods listed in the “Contact Information” section below to request access to, or request to correct or delete, any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Securing Your Personal Information
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Sites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Sites like message boards. The information you share in public areas may be viewed by any user of the Sites.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Sites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Sites.
Good Days uses Google Analytics to study the browsing behavior of visitors to the Sites. Google Analytics collects certain information on an anonymous basis, such as the number of visitors to the Sites; their country, region, and city of origin; the type of browser and operating system they are using; the date, time, and duration of visits; the pages consulted; and what other websites they visited prior to coming to the Sites. Good Days uses the information received from Google Analytics to improve the Sites.
The Sites use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize pages on a Site or register with a Site or sign up for services, a cookie helps Good Days to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Site, the information you previously provided can be retrieved, so you can easily use the features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Sites you visit.
The Sites are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16, we will delete that information. If you believe we might have any information from a child under 16, please contact us through one of the methods listed in the “Contact Information” section below.
Reach out and we’ll do our best to assist you in any way we can.
Toll-Free Patient Information
Main Office Address
2611 Internet Blvd
Frisco, TX 75034
Hours of Operation
Monday-Friday, 8:00am-5:00pm (CST)